Thornwood Homes Winter Tenant Information
Listed below are some resources that set we have compiled to help you obtain and maintain rental assistance. If you have any questions contact our office at (847) 677-4733.
Renter Season FAQs at the Bottom of the Page
CLICK HERE TO VIEW AVAILABALE RENTAL PROPERTIES
Rent Collection and Food Information
Currently, our policy will remain to collect rent as scheduled. Please call our office if you believe this is not possible with your current situation. We will always do our best to work out an agreement that will be acceptable to both parties.
St James Food Pantry
Please reach out to St. James by calling 312-842-1919 to see if you quality for assistance.
City of Chicago Rental Assistance
If you are a renter within the City of Chicago Limits and are having trouble making payments due to Covid-19, please click HERE to view the City of Chicago's Renter Assistance Programs.
City of Chicago Rental Assistance Application Locations
All Locations Open 9am to 5pm:
• Englewood Community Service Center
• Garfield Community Service Center
• Dr. Martin Luther King Jr. Community Service Center
• North Area Community Service Center
• South Chicago Community Service Center
• Trina Davila Community Service Center
HACC Information
If you are one of our tenants who uses the HACC for assistance please click HERE to view a .pdf of Frequently Asked Questions about Changes to HACC Policy.
HACC FAQ Information
The HACC has postponed ALL in person contact and appointments until further notice. Representatives are working from home and available by phone and email.
CHA Information
If you are one of our tenants who uses the CHA for assitance please click HERE to view a .pdf of Frequently Asked Questions about Changes to CHA Policy.
CHA FAQ Information
Please understand calling in to the CHA can have incredibly long wait times as the number of issues people are required to call in about which would normally be handled in person has has greatly increased.
Seasonal Renter FAQs
More City of Chicago Assistance Programs Include:
- Warming Areas are Available, Click Here for More Information
- Pipes carry water from the street outside, it is possible for them to freeze in a basement with a temperature of 43 Degrees or lower.
- Most Pipes will begin to freeze around 32 degrees.
- Dripping faucets can prevent your pipes from freezing (see link to video below).
- Adding windows wraps can help retain heat throughout the winter in drafty homes.
Please click here for complete information on how and when to drip a faucet to keep pipes from freezing.
WINTER TEMPERATURE FAQ
Some homes were constructed prior to 1900 and have trouble retaining heat in extreme cold temperatures.
From September 15th to June 1st, rental units should be supplied with heat in order to achieve the following minimum temperatures:
* 68 degrees from 8:30 a.m. to 10:30 p.m.
* 66 degrees from 10:30 p.m. to 8:30 a.m.
We prioritize any work orders that do not meet those temperature standards.
